The i‑effect® support offers you comprehensive support in all professional and technical questions around i‑effect®. Our trained specialists can optimally respond to your request and provide optimal support. If your question is not answered with the help of the i‑effect® manual, you have the possibility to open a support ticket in our ticket portal or by phone. Should a problem occur during the use of i‑effect®, there are a number of possibilities to solve this problem with our help. Here is an overview:
Download and run the i‑effect® System Check to determine if your system meets all necessary system requirements.
Download the current version of i‑effect® now and test our EDI solution directly and without a license key on your system for 30 days without obligation and free of charge.
Through our e-mail support system you get help for technical problems (only for i‑effect® maintenance customers).
Use the possibilities of remote access to let us investigate possible problems directly on your system.